SHIPPING

We get it - you want your gear fast. Here’s the lowdown on getting your Unofficial order to you.

SHIPPING WITHIN NEW ZEALAND
- Orders are usually dispatched within 2–5 business days.
- Delivery typically takes 2–7 business days after dispatch, depending on where you are.
- All orders come with tracking, so you can see exactly where your parcel is.

SHIPPING COSTS 
- Shipping costs are calculated at checkout.
- Free shipping is available for orders over $200.

ORDER ISSUES
- Lost or damaged parcel? Email support@unofficial.co.nz and we’ll help sort it.
Make sure your delivery address is correct! We aren’t responsible for parcels sent to the wrong address.

PRE-ORDERS & BACKLOG ORDERS
- Shipping times for pre-order or backordered items may differ, check the product page for details.
- Pre-order items will be shiped as soon as they’re available.