PRIVACY POLICY

At Unofficial, your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with us online or in person.

WHAT WE COLLECT 
- We may collect personal information like:
- Your name, email, phone number, and delivery address
- Payment details when you make purchases
- Account information if you create one on our site
- Your interactions with our website, emails, and social media

HOW WE USE IT
We use your information to:
- Process and deliver your orders
- Communicate with you about your orders, promotions, and update
- Improve our products, services, and website experience
- Comply with legal requirements

SHARING YOUR INFORMATION
- We don’t sell your information. We may share it with:
- Delivery or payment providers to fulfill orders
- Service providers who help us run our business
- Legal authorities if required by law

STORING YOUR INFORMATION
We store your information securely and only as long as needed to provide our services or comply with legal obligations.

YOUR RIGHTS
- You have the right to
- Access the personal information we hold about you
- Request corrections or updates
- Withdraw consent for certain uses
- Request that we delete your information, where possible under law

COOKIES & TRACKING
Our website uses cookies to improve your experience. You can manage your cookie preferences in your browser settings.

CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version will always be on our website.

CONTACT US
Questions or concerns? Email us at info@unofficial.co.nz